As you’d expect in the north east, we always give visitors a warm and welcoming reception, with a smile and a cup of tea or coffee. We quickly assess what their needs are and then direct them to where they want to be and the people they need to talk to.
Our staff team has an Excellence in Care award, which in a way says it all, but that apart, they are always smiling and happy, interacting with residents in a friendly and loving manner, genuinely interested in their families and their past experiences.
It’s an important part of our working ethos that we give the residents as much choice as possible. It’s not, ‘You will …’ it’s more about asking, ‘What would you like to ..?’ It’s about giving them choices and empowering them.
As far as activities are concerned, we have a very full programme – bridge club, art classes, animal therapy, the list goes on! Our residents often walk up to Osborne Road, a trendy area nearby with nice shops, bars and cafés, where they can have a cup of tea and a cream cake. We want them to socialise in the true sense of the word. After all, they can be surrounded by lots of people in the Home but still feel isolated from the wider community.
We are very much part of the local community, as we have strong links with schools and church groups. Some local businesses come to us so that residents who aren’t able to leave the Home can do some shopping. Also, the community around Osborne Road know our residents and interact well with them.
We also involve our residents in the running of the Home. Some of them set the tables for meals. We have a Residents’ Panel who interview all potential new Care Assistants, which is going really well and everyone seems pretty impressed with it!
Wordsworth House Care Home is situated about half a mile from Newcastle city centre, in a pleasant suburb, a much sought-after postcode area. The Home is well served by good public transport links and is close to Newcastle central station.
Wordsworth House Clayton Road, Jesmond, Newcastle upon Tyne NE2 1TL
Newcastle upon Tyne
Akari Care is a family of Residential Care Homes spread across the UK, with the largest concentration of homes in the north-east. We choose the word ‘family’ with good reason, because in many ways it epitomises our values. Each Care Home we view as an extended family, bringing together residents and their families, our colleagues in care, clinicians, hairdressers, commissioners and CQC regulators, members of the local community – the list goes on. In this way, we are able to create a warm and inclusive environment in which our residents can feel a real sense of security and belonging, while at the same time retaining their dignity and self-respect.
We never compromise on the quality of our services, nor would you expect us to. Our extended team includes trusted GPs, Dentists, Chiropodists and Dieticians, who all work hard to improve our residents’ quality of life. Our dementia Care Homes have qualified, dedicated staff who help people to maintain their identity and dignity. With a focus on living life to the fullest, our homes offer activities such as hairdressing salons, bars, cinemas, gardening, and cooking courses to name just a few!
We have a dedicated and caring staff, a homely and friendly atmosphere, and high standards of cleanliness and care.
The central focus of everything we do is the wellbeing of our residents, to ensure that they remain physically and mentally active, are fulfilled and happy, and feel cared for and, loved as part of the Bridge View family.
We’d love to hear from you as we look for people that share our passion for providing the best care for our residents. Why not apply for one of the above jobs or call us for more information about the role.