Most of our residents and staff at Wallace House are local, and this explains in many ways why we are friendly, family-orientated home. Visitors often comment on the warm and welcoming atmosphere when they arrive.
Our staff have a very people-centred approach with the residents. They very quickly get to know them: what their family and work history is, what they like and don’t like, and so on. They build up relationships that are warm and caring but also respectful, allowing residents to retain their dignity.
We encourage residents to stay active, mentally and physically, and we have an Activities Co-ordinator who arranges a wide choice of activities. When residents first arrive, we find out what they like to do, what gives them enjoyment and what they’ve done in the past, so that we can tailor the activities accordingly. We have all the usual things, such as board games, bingo, knit ‘n’ natter, trips out, and so on, but there’s much more. We have fashion shows. We have a wheelchair-accessible garden, so residents can potter about there and grow fruit and vegetables. We have a good relationship with a local community centre, which organises activities, and our residents go there for coffee mornings. We also work closely with the nearby Methodist centre, and local schools come in at Christmas to sing carols. There’s a Working Man’s Club over the road, so people can go for a pint.
One of our residents is a big film buff, so he goes to the cinema once a fortnight. A recent project is our Virtual Reality experience. We have links with a local company which has a VR kit, so residents have been on a trip to the beach and even to Buckingham Palace from the comfort of an armchair!
Wallace House Care Home is situated in Dunston, Gateshead. It’s located just a short walk from the local shops, served well by public transport services and is close to the Metro Centre.
Akari Care is a family of Residential Care Homes spread across the UK, with the largest concentration of homes in the north-east. We choose the word ‘family’ with good reason, because in many ways it epitomises our values. Each Care Home we view as an extended family, bringing together residents and their families, our colleagues in care, clinicians, hairdressers, commissioners and CQC regulators, members of the local community – the list goes on. In this way, we are able to create a warm and inclusive environment in which our residents can feel a real sense of security and belonging, while at the same time retaining their dignity and self-respect.
We never compromise on the quality of our services, nor would you expect us to. Our extended team includes trusted GPs, Dentists, Chiropodists and Dieticians, who all work hard to improve our residents’ quality of life. Our dementia Care Homes have qualified, dedicated staff who help people to maintain their identity and dignity. With a focus on living life to the fullest, our homes offer activities such as hairdressing salons, bars, cinemas, gardening, and cooking courses to name just a few!
We have a dedicated and caring staff, a homely and friendly atmosphere, and high standards of cleanliness and care.
The central focus of everything we do is the wellbeing of our residents, to ensure that they remain physically and mentally active, are fulfilled and happy, and feel cared for and, loved as part of the Bridge View family.
We’d love to hear from you as we look for people that share our passion for providing the best care for our residents. Why not apply for one of the above jobs or call us for more information about the role.